General terms and conditions of sale and delivery


1. Scope of application

1.1 The following terms and conditions of trade, delivery and payment apply to all contracts, supplies and other services, including advice and information.

1.2 They also apply to all future contracts with Raytron Group Ltd and to future supplies and consultancy.

1.3 Counter conditions will be challenged..

2. Completion of the contract

Acceptance of the order is by delivery or order confirmation. The content of the order confirmation and, in the absence thereof, of the goods receipt and the invoice, is relevant to the amount of the delivery and the service provided. In the event that there is a deviation from the order, the customer shall be deemed to have accepted it if he does not claim in writing within 4 days.

3. Prices

3.1 Our offer is valid for 4 weeks. After this period we charge the prices valid at the time of delivery. In the absence of an express offer, the prices from our price list on the day of delivery shall generally apply.

3.2 All prices are ex warehouse of Raytron in. Sofia.

3.3 VAT is not included in the prices and is charged under a separate heading on the invoice.

3.4 Increases in material prices and costs, price increases by our suppliers, increased taxes and charges, changes in exchange rates of more than 5%, and price increases due to force majeure shall entitle us to make changes to price lists without notice.

4. Terms of payment

4.1 If no other method of payment has been agreed in a specific contract, the following shall apply: within 5 days of the invoice date. No discount is given for orders below 1000 BGN. Discounts shall only be granted provided that all payments for earlier deliveries have been made. Payment must be made irrespective of receipt of goods and any claims. Place of payment is Sofia.

4.2 Our invoices are to be paid within the agreed terms. If the customer is in arrears with other invoices, the purchase price is due immediately.

4.3 We are entitled to charge interest at the rate of 0.15% per day for arrears of up to 30 days or 0.5% per day of the value of the unpaid invoice where the arrears exceed 30 days .

4.4 All partial payment arrangements are only valid when the agreed payments are made. In the event of non-compliance with a partial payment agreement, we shall be entitled to demand immediate payment regardless of the due date of any instalment.

4.5 In the event that the customer defaults or becomes insolvent, then the entire amount shall become immediately due and payable, including instalments falling due later. In the event that what is due is not paid immediately, we shall be entitled to claim the subject matter of the transaction without regard to any lien rights of the customer..

4.6 The due date for payment may not be postponed by claims for services, compensation, etc. The customer shall not be entitled to withhold payment or ignore the invoice because of such claims. Our obligations to 3rd parties may only be deducted from the obligation in the event of a court order or our consent.

4.7 Our employees are not permitted to accept cash payments.

4.8 Refusal of payments or offsetting of liabilities due to any claims of the purchaser not recognised by us shall not be admissibl.

5. Terms of delivery

5.1 Delivery shall be at the Buyer's expense and risk. We shall not be liable for damage to integrity and loss during transport. We are under no obligation to insure the goods.

5.2 In the event that dispatch of the goods is delayed for reasons beyond the control of the Buyer, then the risk shall pass to the Buyer as the goods approach readiness for dispatch.

5.3 All deliveries shall be made at the Buyer's expense.

6. Delivery time

6.1 The information on delivery times given in the offer is indicative and non-bindin.

6.2 The delivery obligation on our part shall be frozen in the event that the customer is in arrears with us. In the event that the customer is more than 30 days in arrears, or the customer's solvency deteriorates, we shall be entitled to terminate any delivery contracts still outstanding, or to demand payment in advance.

6.3 Claims by the customer for any damages or adverse consequences due to delays are completely excluded, i.e. we are not liable for late deliveries and do not bear any costs, especially if caused by third parties such as suppliers or transport companies.

7. Right of ownership

7.1 Goods supplied by us shall remain our property until any liabilities of the customer to us have been paid in full, no matter on what occasion they have arisen. If the customer pays by bill of exchange or cheque, the obligation is only covered when these are cashed..

7.2 Goods not paid for in full may not be deposited, resold or transferred. In the event that a bailiff places a lien over the goods delivered, our ownership must be declared by naming our company and address. We must be notified immediately in the event of a lien. In the event that the goods delivered are sold despite the attachment, then our title shall pass to the receivable arising from that sale. As soon as the customer's third-party claim arises, the customer is obliged to notify his customer of our title.

8.Warranty, replacement, liability

8.1 Goods delivered must be immediately inspected by the customer and any defects found must be detailed on the goods receipt or bill of lading. In the event that the inspection cannot be carried out immediately upon acceptance of the goods, defects found on subsequent inspection must be declared in writing within 4 days of delivery, otherwise any claims, especially for replacement, will not be honoured.

8.2 If the goods delivered are defective or show faulty performance within the warranty period, repair at our option or replacement as appropriate shall follow within a reasonable time. No other or further discounts, especially in price, may be made. Normal wear and tear, misuse, excessive use, neglect and alterations without our approval exclude any warranty.

8.3 Liability on our part for subsequent defects is excluded

8.4 Guarantee in favour of third parties is excluded. In the event of a claim, the customer accepts that we are only liable within the warranty provided by the manufacturer..

8.7 Customers who are provided with an electronic program to facilitate their orders with us may not modify, copy, give to third parties or otherwise use it. Making it available to the customer is free of charge. We are not responsible for any possible interference with the program..

9. Complaints

9.1 Returns can only be made on written notice and on the terms and conditions we have previously set. In any event, the return of the goods shall be at the customer's expense and risk.

10. Place of enforcement, applicable court, applicable law.

10.1 The place of performance is Sofia.

10.2 The relevant court in Sofia shall be the current cour.

10.3 Bulgarian law shall apply. International legal agreements do not apply.

Sofia, 2023 г.