Subscription plans and services

Subscription plans for hotel locks service 


Raytron's commitment to customer service and quality control can only be described as "rule changing". We believe that our high standards and service activities are a major factor in the decision for customers to choose Raytron and to recommend us to others.

We understand that each customer has individual needs and different after sales service requirements, which is why our offering includes three subscription service plans. Each customer can choose the most suitable for their needs. 

Choosing a subscription plan is optional, but paid plans offer you various benefits. 

Even without a service plan, we won't leave you in the lurch: our online support request system ensures you get the support you need, with a typical response time of 3 to 5 working days.


SERVICE

​FREE

BASIC

PREMIUM

Response time for a new case opened through the website raytron.eu
3-5 working days
priority service
priority service
24/7 phone support



Remote software support



Update the software to the latest version




Includes one on-site visit in addition to annual maintenance




Annual maintenance and battery replacement




15% discount on cards




15% discount on spare parts and labor




Make your choice and get peace of mind!


Design

A team of licensed designers will prepare the necessary designs to build your security systems - fire alarm, CCTV, integrated security and access control systems.  And if you're looking to build your new home, we'll help you build your Smart Home by preparing the designs for it. 

Many customers trust us, trust you too!

Make an inquiry

Installation of security equipment

Raytron has thirty years of experience installing security systems and hotel locks. Our certified technicians install, test and ensure your system is functioning properly to provide you with years of reliable service

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installation security systems
repair

Repair service 

Trained service technicians will quickly and efficiently repair the equipment purchased from us when needed. We stock a wide range of spare parts enabling us to respond within a few days. 

Place a service order